TERMS & CONDITIONS

Last updated: 22 June 2026

1. Introduction

These Terms & Conditions govern your use of the Residenza website and your interaction with Residenza Properties Ltd (“Residenza”, “we”, “our” or “us”).

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, you should stop using the website.

2. About Residenza

Residenza provides real estate and property-related services, including residential and commercial sales and lettings, acquisition and investment advisory, auction support, architectural and CGI services, construction services, concierge services and related property solutions.

3. Website Use

You agree to use this website only for lawful purposes. You must not:

Use the website in a way that breaches applicable law.
Attempt to gain unauthorised access to the website, server or systems.
Upload or transmit harmful code, malware or disruptive material.
Copy, misuse or reproduce website content without permission.
Submit false, misleading or unlawful information through our forms.

We may restrict or suspend access to the website if we believe these terms have been breached.

4. Website Content

The content on this website is provided for general information only. While we aim to keep information accurate and up to date, we do not guarantee that all content is complete, current, error-free or suitable for your specific circumstances.

Property details, service descriptions, investment information, project information, availability, pricing, specifications, images and other content may change without notice.

5. No Professional or Financial Advice

Content on this website does not constitute legal, financial, tax, investment, planning, architectural, construction or professional advice.

You should obtain independent professional advice before making any property, investment, financial or legal decision.

6. Property Information

Any property, project or development information displayed on this website is subject to availability, contract, verification and change.

Images, CGI visuals, floor plans, measurements, descriptions, specifications and locations are provided for guidance only and may not represent the final or exact details of a property.

We do not guarantee the accuracy of third-party information supplied by developers, landlords, sellers, contractors, service providers or external sources.

7. Enquiries and Contact Forms

When you submit an enquiry through the website, you agree that the information you provide is accurate and that we may contact you using the details provided.

Submitting an enquiry does not create a binding contract, agency relationship, offer, acceptance, reservation or commitment by either party.

8. Services

The scope, fees, terms, timelines and deliverables of any service will be agreed separately in writing where applicable.

Nothing on this website obligates Residenza to provide services until a formal agreement, instruction, engagement letter, contract or other written arrangement has been confirmed.

9. Concierge and Third-Party Services

Where we assist with concierge, lifestyle, relocation, travel, transport, property management, construction, design or other third-party services, those services may be delivered by independent providers.

We are not responsible for the acts, omissions, availability, pricing, quality, delay or failure of third-party providers unless otherwise agreed in writing.

10. Intellectual Property

All website content, including text, design, layout, images, graphics, branding, logos, videos, icons and other materials, is owned by or licensed to Residenza unless otherwise stated.

You may view the website for personal or business information purposes, but you may not copy, reproduce, distribute, modify, publish or commercially exploit website content without our prior written permission.

11. External Links

This website may include links to third-party websites, maps, social media platforms or external services. These links are provided for convenience only.

We do not control and are not responsible for third-party websites, their content, policies, availability or security.

12. Limitation of Liability

To the fullest extent permitted by law, Residenza will not be liable for any loss or damage arising from:

Use of or inability to use the website.
Reliance on website content.
Errors, omissions or outdated information.
Technical issues, interruptions or website downtime.
Third-party websites or services.
Decisions made based on website information.

Nothing in these Terms & Conditions excludes or limits liability where it would be unlawful to do so.

13. Website Availability

We aim to keep the website available and functioning properly, but we do not guarantee uninterrupted access. We may suspend, withdraw, update or change the website at any time without notice.

14. Privacy and Cookies

Use of this website is also governed by our Privacy Policy and Cookie Policy. These explain how we collect, use and protect personal data and how cookies are used on the website.

15. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised date.

Continued use of the website after changes are published means you accept the updated terms.

16. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.

The courts of England and Wales shall have jurisdiction over disputes arising in connection with these Terms & Conditions, unless applicable law requires otherwise.

17. Contact

For questions about these Terms & Conditions, contact:

Residenza Properties Ltd
515 Battersea Park Road, London, SW11 3BN
Email: [email protected]
Phone: +44 207 112 8194